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Need to chat to us further about your purchasing needs? Contact us by filling out the form.

Warranty

We believe in and stand behind our products. Munro offers a standard 5-year vehicle warranty with scope to extend to 10 years subject to maintenance and inspection. Contact us for full details.

5-Year standard warranty*

Allows for reasonable adaptation

Extended to 10 years subject to approval

8 Year / 100,000 mile battery warranty

AA Partnership

We have partnered with the AA for roadside breakdown assistance, making sure you can be fixed and on your way as soon as possible in the event something goes wrong.

FAQs

  • For Founders Edition orders (2023), a member of our team will be in touch soon to confirm your specification and arrange the initial deposit. For series production vehicles (2024 onwards), we will reach out nearer the time to specify your vehicle. 

  • Your initial specification is modifiable until two months prior to the estimated delivery date. 

  • The £1,000 reservation fee is fully refundable until the point of order. Deposits made as part of a sales contract are non-refundable for the Founders Edition. Our terms of sale for series production vehicles will be confirmed in due course. 

    • For Founder Edition vehicles, Munro will communicate the build date within three months of signing the contract or the estimated completion date, whichever is soonest. 

    • For series production vehicles, Munro will communicate the build date of the order within six months of estimated completion date. 

    • The anticipated completion date will be confirmed approximately one month in advance. 

  • Our focus is on the UK and EU markets initially, under single vehicle approval for the Founders Edition and Small Series type approval for series production. We are happy to ship vehicles globally, subject to local regulation and where the buyer can manage their own registration.

  • Yes, we can provide a tow bar from factory as an optional extra. Capacity 2.5T or 3.5T, depending on vehicle configuration.  

  • The Series M has five seats as standard. Please contact us if you have specific requirements. 

  • We are exploring opportunities with finance providers and should have more information available soon. 

  • Our standard payment method is bank transfer. Deposits via our website are handled by a third-party provider with various options available including card. 

  • You will receive an invoice approximately two months in advance of the estimated delivery date for your vehicle. 

  • We send all invoices via email, copies available on request. 

  • We can issue a partial invoice for your initial deposit and any instalments on request. 

  • Our focus is on the UK and EU markets initially, under single vehicle approval for the Founders Edition and Small Series type approval for series production. We are happy to ship vehicles globally, subject to local regulation and where the buyer can manage their own registration. 

  • Delivery outside of the UK is the responsibility of the purchaser. Munro can assist with logistics at your cost. 

  • Our vehicles are supplied with an AC (type 2) charging cable or domestic charging cable as optional equipment. 

  • Our general advice is to expect a 30-50% reduction in range when towing. However, this is heavily dependent on the weight, shape, and aerodynamic performance of the load. 

  • We recommend an annual service to ensure all mechanical elements can be properly maintained and to keep software updated. 

  • Munro intend to operate a mobile service fleet and are exploring opportunities with national service partners. 

  • We do have a fleet pricing structure, please get in touch and we will be happy to provide more information. 

  • Fleet customers and reservation holders will be prioritised for early test drives. 

  • We are exploring opportunities with national fleet providers. Alternatively, we can engage with your existing/preferred provider. 

  • Please get in touch with our team to discuss your requirements. We may be able to accommodate changes from factory, or alternatively can advise on how to best modify your vehicle. 

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